Safeway - Brighton, Colorado

Lila

I love my hometown Safeway! My family and and I are always treated like royalty! Sabrina Sasha Laurie Randy and the gentlemen that works in Deli always have a smile and kind words. The pharmacy staff Kathy and Sara have always been very supportive of me.They care about the customers. That's truly a gift. Thank you so much for your kindness.

Ryan Reed-Baum

Called into the deli just now. wanting to price and place a 9 party tray order for a company event and the person that answered told me she didn't have time to help me or talk about it. She was filling another order, and I understand that until she told me she didn't have time to talk to me later about it either.

S A

10/26 Rachel in the bakery Went out of her way to make me almond croissants When they were out in the middle of the afternoon on Saturday, just because my mom Is on chemo. Very much appreciative.

Mike

The only thing good about this store is the pharmacy. They are exceptional. Other than that, it is a mismanaged, understaffed dump of a store. An absolute trash bin. Take one look at the ceiling tiles and it is an indication of how well this place is maintained. Not to mention that they only stock shelves if they manage to have enough staff. God forbid you want someone to bag your groceries for you. At these prices, they should have a checker on staff 100%. They do not. Ft. Lupton store or King Sooper are light years ahead of this place. And, the only way to reach corporate customer service is to "mail" them. Yes, that's correct. Mail! Not email, but mail. Unbelievable how mismanaged this place is.

Debra Parmley

This store has gone downhill in customer service.
Recently went through self-check out and was treated like I was a criminal.
As I was scanning, many incorrect prices kept coming up for an erroneous total to pay amount. Supervisor helped, but with an attitude like she was disgusted having to help for my free Blue Bunny ice cream. Then was told digital coupons are reflected/taken at the end. (Customer doesn't care about your system limitation issues).
When I placed the 2 russet potatoes on scale it would have put the total very near my budgeted amount so I laid them to the right side as I needed other produce first. When I placed the tomatoes on the scale clerk promptly picked up potatoes & placed on scale stating I have not paid for them.(at this point I was not finished & ready to pay-nothing had been paid yet). I said I may not want them if total is over & laid to side to see total. She explained laying on left of scale is same as paid for & she would be questioned what is she doing & this is why I said digital coupons are taken at end(why should a customer track digital vs reward vs deal for u discounts & know when discount is going to be taken-ridiculous! I want to see correct total as it comes up not at the end. Your processes are outdated methodologies). Safeway Customer Service values now sees their customers as a criminal before they even finish & pay. Sad it is no longer a friendly, welcoming environment. Also, noticed no one was there to check out anyone who may have large cart full of groceries forcing them to self-checkout. You have down graded/disregarded your customers, but I haven't lowered my standards & will seek those with better service.

Bill Coleman

This place is ridiculously expensive! And they want to consolidate with the other grocers and wipe out the competition? Kroger is out of control

Roberto Castillo

Been seen a lot of negativity reviews recently and I can say I have not had any such issues. I come from a very large family that is constipé buying groceries and often have 1-2 full carts and a cashier always checks us out. The products are also always up to standard. They even had Spanish speaking employees to help my grandmother.

justin livingstone

Awesome staff. Awesome selection. One of the best Safeway stores I've ever frequently visited.

Needs some more wings selections. Still 5 stars!!