E.C. Waters Air Conditioning & Heat - Orlando, Florida

Rob Lees

Von Johnson from EC Waters did an outstanding job cleaning our AC evaporator and blower! He was patient, polite, and very personable, taking the time to explain everything and ensure the job was done right. It’s rare to find someone as thorough and professional. He had his apprentice Austin with him and they both did a great job. Will use for annual service in the future.

Anita Gentz

E C Waters Air Conditioning is a fantastic company! We wanted a mini-splitter installed so we contacted E.C. Waters to request an estimate, within 24 hours we had a written proposal. Once we made a final decision we were contacted that the equipment had been ordered and would be scheduled for installation the following week. To our surprise the equipment arrived earlier than predicted and Melissa called to schedule a quicker installation. I was called by the install technician, Donald, to let me know they were on their way exactly as Melissa had told me the techs would do. Donald and Austin, the install techs, were professional when they arrived and continued to demonstrate professionalism throughout the installation. They used drop cloths to ensure they didn’t track dirt into my house or allow installation debris to be impacted into my carpeting. In addition, they cleaned up the installation area inside and out once the install was complete. The installation was completed efficiently and Donald, the tech, ensured I had all the associated paperwork for the equipment and provided a quick instruction session the operation of the mini-splitter.

I was pleasantly surprised when the company owner, Steve, and Jason, the Comfort Specialist dropped by just to ensure I was pleased with the installation and equipment and to make sure their techs had not experienced any difficulties during the installation.

I can’t say enough positives about the entire experience! Thank you to everyone who was instrumental in making this a great experience!

Cathy B

I had my preventative maintenance appointment today from EC Waters and Tim was the technician that came out. He’s the best. He’s knowledgeable and thorough and checks everything and he’s efficient and friendly.
I will always request him for my 2 annual appointments.
TY, Tim!!! See you in 6 months.

Chris Bachand

I had another air conditioning company come out and tell me I needed to replace my entire system, air handler, condenser and thermostat and I just knew that couldn't be right. So when EC Waters came out, their technician showed me the build up inside my condensate pump that was causing the system not to run and I ended up just needing a cleaning. They definitely went above and beyond. I was so grateful and they saved me a lot of money. I even signed up for their maintenance plan.

Stephanie Yelenosky

I was referred to EC Waters by a neighbor. They now handle the HVAC needs of both my residence and small business. They are always responsive and timely. Tim Duncan is awesome! Professional, knowledgeable, and communicative. It’s a pleasure working with a trustworthy person who not only addresses the work to be done or a situation that has arisen and ensures you are educated on same.

Christy Huffman

We have had a relationship with E.C. Waters, specifically Tim, since 2009, when lighting struck our AC system, and we contracted the company to install a new unit and ducting for our home. Our 15-year relationship speaks to the professional, kind, and personable service we have received and continue to receive from them. We have a year-to-year maintenance contract that is reasonably priced, and that brings them out twice per year to check our entire system. These routine maintenance services have been crucial to keeping our system in top shape and running smoothly. Again, we have had the same technician, Tim, who is terrific at his job and as a person. His attention for 15 years gives us complete confidence in our cooling and heating. When it is time for a new system, we will look no further than E.C. Waters and know that Tim will make it perfect.

Ann Jones

Tim has taken care of our 3 a/c units for over 10 years. He finds the problem ASAP, fixes it, and doesn’t try to tell you that you need new systems - unless you really do. He tells me what to check the next time so I can troubleshoot the problem myself in the future. He’s smart, fair, communicative and prompt. AC Waters is very lucky to have him. He’s the best!!

Tim Vickers

We highly recommend using EC Waters for your AC needs. From the office to service, they treat you like a valued customer. Our service tech "Tim" is very courteous and thorough, letting you feel confident that your system is running at the top efficiency.
Thanks again to all at EC Waters.